GEICO is Driving Me Nuts

[UnknownPD]

<p><font size="2">Not sure if this is the place to vent, but here goes.</font></p><p><font size="2">&nbsp;I have been trying to have my ex-wife's car removed from my insurance policy. She's moved to Virginia&nbsp;insured and registered the car there. This has been going on for two months. GEICO asks for proof of her coverage I send it. Then they ask for her registration I send it. Then they ask for proof of coverage I send it again&nbsp;with the registration. Then they ask for a plate surrender receipt. There is no plate receipt because the plates were turned into Virginia. I called DMV they say it's not required. GEICO says it is. </font></p><p><font size="2">Finally this morning I got a supervisor on the phone and completely lost it. Just like every other company they're great selling you shit, but when you need customer service they suck. I'm guessing my problem is solved, but I am shaking at how angry I got. I feel like a fatter version of David Banner. Now everyone in my office is afraid to come near me and I've just been nasty. Hopefully I'll calm down.</font></p>

[FUNKMAN]

<p>biggest lie in corporate america is</p><p>Customer Service Is Number 1 Priority</p><p>fuck Geico</p><p>luv the cavemen commercials though...</p>

[Furtherman]

<strong>UnknownPD</strong> wrote:<br /><p><font size="2">&nbsp;I feel like a fatter version of David Banner. </font></p><p>The Bulk?</p><p>&nbsp;</p><p>&nbsp;</p><p>I know some cavemen that could help you out.</p>

[Snacks]

just switch to another company and dont add her.

[UnknownPD]

<strong>Snacks</strong> wrote:<br />just switch to another company and dont add her. <p><font size="2">Too many claims for that</font></p>

[UnknownPD]

<strong>Furtherman</strong> wrote:<br /><strong>UnknownPD</strong> wrote:<br /><p><font size="2">&nbsp;I feel like a fatter version of David Banner. </font></p><p>The Bulk?</p><p>&nbsp;</p><p>&nbsp;</p><p><font style="background-color: #ffff00">I know some cavemen that could help you out</font>.</p><p><font size="2">They work in the customer service dept </font></p><p>&nbsp;</p>

[Don Stugots]

they still havent settled up with me for my car being stolen last month.&nbsp; they are processing the paper work i sent to them.&nbsp;

[CofyCrakCocaine]

Love their commercials, hate their service.

[Don Stugots]

<strong>CofyCrakCocaine</strong> wrote:<br />Love their commercials, hate their service. <p>&nbsp;indeed.</p>

[Fezticle98]

<p><font style="background-color: #ffffff"><font color="#000000"><strong><font size="1">Discussion Topic: GEICO is D</font></strong><strong><font size="1">riving Me Nuts</font></strong></font></font></p><p><font size="1" color="#000000" style="background-color: #ffffff">Very punny!</font></p><p><font size="1">Progressive has been nothing but great to me.</font></p><p><strong><font size="1" color="#ffffff" style="background-color: #000000"></font></strong></p>

[Jujubees2]

<p><font size="2">Thought this would be appropriate:</font></p><p><img src="http://www.toilette-humor.com/images/geico.jpg" border="0" width="240" height="267" /></p>

[Drunky McBetidont]

<strong>fezticle98</strong> wrote:<br /><p><font style="background-color: #ffffff"><font color="#000000"><strong><font size="1">Discussion Topic: GEICO is D</font></strong><strong><font size="1">riving Me Nuts</font></strong></font></font></p><p>i<em> immediately pictured the punchline from the old joke about the pirate that walks into a bar with a steering wheel hanging from his crotch... &quot;it drives me nuts, grrrrrr.</em></p><p><em>nevermind</em></p>

[UnknownPD]

<p><font size="2">Problem solved....seems a call to the state insurance department works wonders.</font></p><p><font size="2">As for&nbsp;stu's claim. My buddy a PI lawyer tells me they have really slowed down their claims process lately. Guess their trying to hold onto their money a little longer</font></p>

[FUNKMAN]

<strong>UnknownPD</strong> wrote:<br /><p><font size="2">Problem solved....seems a call to the state insurance department works wonders.</font></p><p><font size="2">As for&nbsp;stu's claim. My buddy a PI lawyer tells me they have really slowed down their claims process lately. Guess their trying to hold onto their money a little longer</font></p><p>a good watch</p><p><img src="http://ec2.images-amazon.com/images/P/6305181810.01._SS500_SCLZZZZZZZ_V1122575151_.jpg" border="0" width="500" height="500" /></p>

[burrben]

i was hoping the lizard was tickling his balls

[Gaia]

You guys are making me feel bad, I worked there for over two years and made sure all my customers got the best service, I guess it's who you get on the phone though too. Sorry to hear it. Just tell them you are going to change companies, They will do anything you want then. They are BBIIIG on retaining customers. Also, not that I am defending them , alot of thier policies regarding things are different than alot of other companies, and because they are a &quot;low cost service provider&quot; they want to keep policies cheap, in the metro area insurance is very high because of all the fraud, so when you get situations like people removing young kids from the policy, or ex's they are very strict. I am sure that you are being 100% honest about your situation, but the lies and stories I heard when I worked there made me not trust alot of the customers, I wont get into it, but I even had people tell me that a loved one died just to get them off a policy. To me that's horrible. If you need any help from this point PM me....look at it this way, nobody will fuck with you in the office now!!!!! What supervisor did you speak to by the way?

<span class=post_edited>This message was edited by Gaia on 12-21-06 @ 12:53 AM</span>

[cougarjake13]

<p>whats the big deal with removing someone from a policy ??</p><p>other than the fact that it reduces the policy amount and the ins co. will think that other person will still drive</p>

[foodcourtdruide]

<strong>FUNKMAN</strong> wrote:<br /><p>biggest lie in corporate america is</p><p>Customer Service Is Number 1 Priority</p><p>fuck Geico</p><p>luv the cavemen commercials though...</p><p>There are so many lies in corporate America. The bottom line is ALWAYS the bottom line. Geico could give two craps about your happiness.</p><p>Another major lie is that the employee's are some kind of &quot;family&quot; with the owners being the parents. Like.. if your parents didn't make as much money this year as last year, they'd lock you out of the house and have security escort you out when you try to go get your things :)</p>

[deja]

<p>everywhere I go<br />there's always something to remind me<br />of another place and time</p><p>was that helpful?</p>

[Don Stugots]

<strong>Gaia</strong> wrote:<br /><font size="2"><strong>You guys are making me feel bad, I worked there for over two years</strong></font> and made sure all my customers got the best service, I guess it's who you get on the phone though too. Sorry to hear it. Just tell them you are going to change companies, They will do anything you want then. They are BBIIIG on retaining customers. Also, not that I am defending them , alot of thier policies regarding things are different than alot of other companies, and because they are a &quot;low cost service provider&quot; they want to keep policies cheap, in the metro area insurance is very high because of all the fraud, so when you get situations like people removing young kids from the policy, or ex's they are very strict. I am sure that you are being 100% honest about your situation, but the lies and stories I heard when I worked there made me not trust alot of the customers, I wont get into it, but I even had people tell me that a loved one died just to get them off a policy. To me that's horrible. If you need any help from this point PM me....look at it this way, nobody will fuck with you in the office now!!!!! What supervisor did you speak to by the way? <span class="post_edited">This message was edited by Gaia on 12-21-06 @ 12:53 AM</span><p>&nbsp;then its your fault.</p>

[Gaia]

<strong>Don Stugots</strong> wrote:<br /><strong>Gaia</strong> wrote:<br /><font size="2"><strong>You guys are making me feel bad, I worked there for over two years</strong></font> and made sure all my customers got the best service, I guess it's who you get on the phone though too. Sorry to hear it. Just tell them you are going to change companies, They will do anything you want then. They are BBIIIG on retaining customers. Also, not that I am defending them , alot of thier policies regarding things are different than alot of other companies, and because they are a &quot;low cost service provider&quot; they want to keep policies cheap, in the metro area insurance is very high because of all the fraud, so when you get situations like people removing young kids from the policy, or ex's they are very strict. I am sure that you are being 100% honest about your situation, but the lies and stories I heard when I worked there made me not trust alot of the customers, I wont get into it, but I even had people tell me that a loved one died just to get them off a policy. To me that's horrible. If you need any help from this point PM me....look at it this way, nobody will fuck with you in the office now!!!!! What supervisor did you speak to by the way? <span class="post_edited">This message was edited by Gaia on 12-21-06 @ 12:53 AM</span> <p>&nbsp;then its your fault.</p><p>well seeing as I DONT work there anymore, not really. Dont make me kick your neck.</p><p>&nbsp;</p>

[mdr55]

<strong>Gaia</strong> wrote:<br /><strong>Don Stugots</strong> wrote:<br /><strong>Gaia</strong> wrote:<br /><font size="2"><strong>You guys are making me feel bad, I worked there for over two years</strong></font> and made sure all my customers got the best service, I guess it's who you get on the phone though too. Sorry to hear it. Just tell them you are going to change companies, They will do anything you want then. They are BBIIIG on retaining customers. Also, not that I am defending them , alot of thier policies regarding things are different than alot of other companies, and because they are a &quot;low cost service provider&quot; they want to keep policies cheap, in the metro area insurance is very high because of all the fraud, so when you get situations like people removing young kids from the policy, or ex's they are very strict. I am sure that you are being 100% honest about your situation, but the lies and stories I heard when I worked there made me not trust alot of the customers, I wont get into it, but I even had people tell me that a loved one died just to get them off a policy. To me that's horrible. If you need any help from this point PM me....look at it this way, nobody will fuck with you in the office now!!!!! What supervisor did you speak to by the way? <span class="post_edited">This message was edited by Gaia on 12-21-06 @ 12:53 AM</span> <p> then its your fault.</p><p>well seeing as I DONT work there anymore, not really. Dont make me kick your neck.</p><p>&nbsp;</p><p>&nbsp;What!?? I 'Got Gaia' and didn't know it! Damn those Gieco bastards!<br /> </p>

[StupidGirlllll]

<font size="3" style="background-color: #00ccff">They may drive you nuts, but you have to admit they do have the best commercials on tv!!!!!!!!</font>

[PaulF]

<p>I suffered injuries in a bad accident. Repeatedly, my rep claimed she never received requested documents and bills that were fedexed.&nbsp;I finally drove out to Woodbury with every piece of paper they requested, multiple copies of each one. After waiting for two hours&nbsp;someone from the same group, but not my rep, comes out to meet me. I went through the package of paper with her to ensure that the proper claim number and any additional identifying info was correct, and left.Two weeks later, I called to followup, and was told by my rep that she never received the paper work.</p><p>This dragged out for over a year. When I was unable to get in touch with my rep, I got a supervisor on the phone, only to find out that my claim had been assigned to the wrong department. My rep never told anyone and ultimately closed the claim. The supervisor had called me back within a couple of hours of our first conversation to tell me this, but to also apologize for the mistakes, and to tell me that all outstanding bills would be paid. I had a check for lost wages in two days.</p>

[Don Stugots]

its been two and a half months since my truck was stolen and as of today they still havent settled my claim.&nbsp; i have been calling the person handling my claim for two weeks at least once a day and she hasnt returned my calls.&nbsp; today they send a letter that they are still looking into with no reason why.&nbsp; i hate them and will be changing companies as soon as its setteled.&nbsp;