I hurt my eye today at work

[ag]

I was closing on this sale today at work with this old guy who seemed like he understoof what was going on and that I was going to switch him over to us. During the pre-verification reading he told me he really wanted to talk it over with his daughter. I quickly rebuttaled and told him about our 30 trail, and how we will refund his service price if he doesnt like anything. He argreed to try it after I told him this. I get to the VERY last line of my pre-verification reading and he decides to tell me he doesnt live there really, he's in an old age home. Im like freaking out cause I was about to get the sale until he told me about this shit. Then he tells me again how he wants to talk it over with his daughter. At this point Im allready pissed that I lost the sale cause of this shit, If he told me this in the begining I would have understood. But no he tells me at the very last minute. After he hung up I pressed mute on the phone, threw down my head-set and said "You old fucking piece of shit, just fucking croak allready, you piece of sit"SO oh yea about my eye its been hurting me ever since I did that. <p>Just figured Id vent a bit on this lovely rainy valentines day

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[ADF]

It sounds like you're handling it well. The nice thing about telemarketers is that they care about the customer and his or her needs, not just making the sale for an unneeded service.

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This message was edited by ADF on 2-14-04 @ 6:08 PM

[mikeyboy]

It would have been a lot less typing if you said your eye started hurting after you were yelling at someone.

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[ag]

There's a place in the world for the angry young man........yea that used to be me, but no anymore, it takes alot to get me angry.

It sounds like you're handling it well. The nice thing about telemarketers is that they care about the customer and his or her needs, not just making the sale for an unneeded service.
Unlike alot of other telemarketing places this place really takes pride in how they train the employees. They give you 2 weeks paid training, and go over everything you need, making you learn and understand the product/service you are selling. Then they give you another week to actually go out on the floor and get those sales, and as hetic as it gets on the floor the mentors work with you 100%. Ontop of all this the product we're selling isnt shabby. I mean honestly, if you're paying over like 50 buck and you or your folks HARDLY use that land phone, we offer a pretty significant savings, our basic plan starts at like 23.95 for 1000 minutes of local and extended area calling, on top of a 6.9 CPM rate on State 2 state calls at no monthly fee 24/7. Now if only people herd more about our company it would be great and Id be having alot of sales. Instead people are scared to change, you know alot of companies offer a certain price without telling you that they're promotional rates that will jump 25 bucks higher next month. <p>Which leads me to my next question, if a company this good, thats been around for 15 years offer these savings, how come they're not that popular and dont have huge promotions on TV or radio?

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[ADF]

Dude, you sound like you're in a cult. Get out now while you still can!

<center><img src = "http://thereisnogod.faithweb.com/images/adfblink.gif"><br>I'm so glad the cheat is not dead.</center>

[Arienette]

the cute girls at the centre want to give you hugs.

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[sr71blackbird]

Yo, Im something of a telemarketor too, but I refuse to get upset if people decide not to do it, I have the best #s in the office because Im not pushy! In my life, if I walk into a car dealer and the guy is pushy, nothing makes me clamp tighter on my wallet than a pushy salesman. The customer can hear that in your voice. In my office, they wanted us to read from a script, and I tried it for a month, but decided I am NOT working like that, and everyone else abandoned it too. I explained it like this to my boss.. Did you ever get a call from someone at home who seemed like you were reading the stuff they were telling you? Did you buy it? I rest my case. I dont care that the company paid a consultant who sold them a line of crap thinking that a scripted dialog will increase sales. Did the consultant read from a script? Just have the people in the office follow MY method and sales will go through the roof !!:::::pant::pant:::::
People actually call me back and ask for me by name and thank me for not being like that! Ive gotten leads from people Ive sold who wanted me to call their family members! Just be nice and pretend they are your mother or father or something.

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This message was NOT edited by sr71blackbird

This message was edited by sr71blackbird on 2-16-04 @ 8:07 AM

[reeshy]

Just be nice and pretend they are your mother or father or something.


Then I'd never talk to these people!!!!!

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[mdr55]

Which leads me to my next question, if a company this good, thats been around for 15 years offer these savings, how come they're not that popular and dont have huge promotions on TV or radio?


Did you watch the movie "Boiler Room"? It's safer to not think about it too much- just do your job and collect that check. Hmmm....you hurt your eye at work....you sure your not related to Giovanni Ribisi (another Boiler Room reference).

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[Katylina]

yea that used to be me, but no anymore, it takes alot to get me angry.


I know what you mean. I never get mad when people change my radio stations or don't win me Care Bears at carnivals.

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