angrymissy
05-26-2005, 05:44 AM
I'm an Executive Assistant to the field sales force of a huge pharmaceutical company. I support the head of National Sales and the entire East Coast Sales Team (5 Executives and 45 Sales Reps). It's a little overwhelming at times, because I support over 50 people, and when you have all of them asking for something at once, it gets a little crazy. Anyway, I get along great with all of my managers, and with (I thought) all of the sales reps (they all work from home and I only see them occasionally.<br />I took last Thursday and Friday off and when I came back in on Monday I had 80 emails to go through. One of the first requests was to send out a projector to a sales rep on Wednesday. Since I have to prioritize - that went to the bottom of my to-do list, since I had other projects to do for the Sales Executives. Well, I clicked past it, never responded, and went on to do other things. My bad, I was overwhelmed with email, and they can rent a projector locally.<br />Now, the rep that requested the projector is under one of my managers that I get along really great with. So he called me today and said, “We get along great so I think I can ask you this, you don’t have a personal problem with XXXXXX sales rep do you?”. I was totally shocked and said no. He said he knew I wouldn’t, and that the rep took it personally that I didn’t send her the projector and thinks I have it out for her. I’m not in trouble for this, because my manager told her that she should have called me for it if I never responded to her email.<br /><p>Now it’s all awkward and I don’t know how to handle this. It’s a little weird that this rep would think I have it out for her, because at a meeting back in February, I went out drinking with her, and sat talking with her for like 2 hours. So far all I’ve done is send an email apologizing and saying I forgot and it won’t happen again. Should I be calling this rep up and clearing the air? Or let it drop? I really wouldn’t care but I’m going to be in training with this rep in a month, and would like to avoid akwardness.</p>
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<BR><img src="http://www.ronfez.net/imagestorage/tiggy.gif" width="300" height="100" border="1"><BR>
"To announce that there must be no criticism of the president, or that we are to stand by the president right or wrong, is not only unpatriotic and servile, but is morally treasonable to the American public." [ Theodore Roosevelt ]